Player Limitations and Exclusions

The Kahnawake Gaming Commission is committed to the protection of players who choose to play in any online gambling sites or land-based poker rooms that are licensed by the Commission.

Limiting your play – online gambling only

If for budgeting or other reasons you would like to limit your play and/or your deposit amounts on any online gambling sites – including setting your limits to zero – you must contact the administration of the gambling site directly to make the necessary arrangements.  If after setting limits, the gambling site allows you to exceed these limits, please advise the Commission immediately.
 
Excluding yourself

Players who have acknowledged that their gambling activities have become a problem and who wish to permanently exclude themselves from participating in further gambling activities may do so in two ways: 

1. By submitting a request directly to the operators of an online gambling site and/or land-based poker room.  You will then be permanently excluded from the particular online gambling site and/or land-based poker room to which you submitted your request;
2. By submitting a Comprehensive Self-Exclusion Request form (available for both online gambling and land-based poker rooms).  Please click on the appropriate link on the left side of this page.  Please ensure that you read these forms carefully before submitting them to the Commission.  After verifying your request, the Commission will take steps to have you permanently excluded from all of the online gambling sites and/or land-based poker rooms that are licensed and regulated by the Commission.

If an online gambling site and/or land-based poker room allows you to play AFTER the effective date and time of your self-exclusion request, please notify the Commission immediately.

If you have any questions or need any other information about the Commission’s player exclusion processes, please contact us at: exclusion@gamingcommission.ca

NOTE:  The Commission will use its best efforts to ensure any Comprehensive Self-Exclusion Request is affected as quickly as possible.  However, the Commission, its members, employees, advisors, agents and governing body are not responsible for any damages or losses that a player, and any associated person, may sustain as a result of, or related to, the player’s gambling activities, both before and after the effective date and time of a Comprehensive Self-Exclusion Request.