Player Limitations and Exclusions
The Kahnawake Gaming Commission is committed to the protection of players who choose to play on any interactive gaming sites that are licensed by the Commission.
Limiting your play
If for budgeting or other reasons you would like to limit your play and/or your deposit amounts on any interactive gaming sites – including setting your limits to zero – you must contact the administration of the interactive gaming site directly to make the necessary arrangements. If after setting limits, the interactive gaming site allows you to exceed these limits, please advise the Commission immediately so that the appropriate actions may be taken.
Players who have acknowledged that their gaming activities have become a problem and who wish to permanently exclude themselves from participating in further gaming activities may do so in two ways:
- By submitting a request directly to the operators of an interactive gaming site. You will then be permanently excluded from the particular interactive gaming site to which you submitted your request;
- By submitting a Comprehensive Self-Exclusion Request form with the required personal information and government issued identification, to the Commission. Please ensure that you read this form carefully before submitting it. After verifying your request, the Commission will take steps to have you permanently excluded from all interactive gaming sites that are licensed and regulated by the Commission. Once it is effective, your voluntary self-exclusion is PERMANENT AND IRREVOCABLE.
After the time and date that your voluntary self-exclusion is effective, you are prohibited from accessing, opening an account, depositing/withdrawing funds or playing on any interactive gaming site that is licensed and regulated by the Commission. If you breach this prohibition, any funds that you deposit and/or win will be forfeited to a third party charity selected by the Commission.
If you have any questions or need any other information about the Commission’s player exclusion processes, please contact us at: firstname.lastname@example.org
NOTE: The Commission will use its best efforts to ensure any Comprehensive Self-Exclusion Request is affected as quickly as possible. However, the Commission, its members, employees, advisors, agents and governing body are not responsible for any damages or losses that a player, and any associated person, may sustain as a result of, or related to, the player’s gambling activities, both before and after the effective date and time of a Comprehensive Self-Exclusion Request.